Terms of Services

Effective Date: April 01, 2026

Welcome

Welcome to JOHN MCKENZIE AND COMPANY LLC ("we," "us," or "our"), also doing business as ("DBA") JM Rental.

These Terms of Service ("Terms") govern your access to and use of our vehicle rental services, customer support services, and SMS communications program (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Service.

JOHN MCKENZIE AND COMPANY LLC operates as a car rental agency within the automotive industry.

1. Introduction

1.1 Purpose

These Terms establish the legal framework governing your use of our Service.

1.2 Additional Policies

Your use of our Service is also governed by our Privacy Policy.

By using our Service, you agree to both these Terms of Service and our Privacy Policy.

2. Acceptance of Terms

By using this Service, you represent and warrant that you are at least 18 years of age.

If you are under 18 years old, you may not use or access our services or opt into our messaging program.

By accessing or using the Service, including browsing our website, submitting forms, requesting rental services, making bookings, or opting into SMS messaging, you agree to these Terms in full.

3. User Responsibilities and Conduct

3.1 Lawful Use

You agree to use the Service only for lawful purposes.

3.2 Prohibited Conduct

You agree not to:

• Engage in unlawful, abusive, harmful, or fraudulent conduct

• Attempt unauthorized access to our systems

• Use bots or automated systems without authorization

• Disrupt or interfere with Service functionality

• Introduce malicious code, malware, or harmful software

4. Intellectual Property Rights

4.1 Ownership

All content, materials, branding, text, graphics, logos, images, software, and website assets are owned by or licensed to JOHN MCKENZIE AND COMPANY LLC.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal and lawful purposes.

5. Account Information and Security

5.1 Accurate Information

You agree to provide accurate, current, and complete information when using our services.

5.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

6. Payment Terms (If Applicable)

Where purchases, reservations, or rentals are offered:

• Pricing is displayed at checkout or booking confirmation

• You authorize payment processing upon purchase or reservation

• Refunds are subject to applicable rental and cancellation policies

• Failed payments may result in suspension or cancellation of services

7. Privacy and Data Collection

We do not sell, rent, trade, or transfer personal information, including SMS consent data, for marketing/promotional purposes.

Please review our Privacy Policy for information regarding how your data is collected, used, and protected.

8. SMS Communications

JOHN MCKENZIE AND COMPANY LLC provides vehicle rental services, rental support services, and account-related customer communications.

This messaging program is designed to ensure optimal customer support and provide timely responses to rental-related inquiries.

8.1 Transactional Messages

Customers who provide consent through our online forms may receive transactional text messages related to:

• Their account

• Rental bookings

• Requested services

Transactional messages may include:

• Inquiry confirmations

• Booking reminders

• Booking confirmations

• Account notifications

8.2 Marketing/Promotional Messages

Customers who separately provide express consent through the optional marketing checkbox may receive promotional and marketing text messages.

Marketing/Promotional messages may include:

• Event announcements

• Discounts

• Special offers

8.3 Consent Collection

Consent is collected through two distinct, non-pre-selected checkboxes that independently allow users to opt into:

• Transactional messaging

• Marketing/Promotional messaging

Consent is not a condition of purchase.

8.4 Opt-Out

You can cancel the SMS service at any time.

Just text "STOP" to +1 470-649-2532.

After you send the SMS message "STOP" to us, we will send you an SMS confirmation that you have been unsubscribed.

After this, you will no longer receive SMS messages from us.

If you wish to rejoin the messaging program, you may reply "JOIN" to a message from us or submit a new request through one of our online forms (including our inquiry form or booking form) and provide consent again.

8.5 Assistance

If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for assistance in our contact details directly:

Email: [email protected]

Phone: +1 470-649-2532

8.6 Message Frequency and Rates

• Message frequency varies

• Message and data rates may apply

If you have questions regarding your text or data plan, please contact your wireless provider.

8.7 Carrier Liability

Carriers are not liable for delayed or undelivered messages.

9. Automotive Services Disclaimer

JOHN MCKENZIE AND COMPANY LLC provides vehicle rental services and related customer support.

Vehicle availability, pricing, rental eligibility, rental requirements, and rental terms are subject to change without notice.

Nothing on our website or within our communications should be interpreted as a guarantee of vehicle availability.

10. Privacy Policy

Your use of the Service and messaging program is also governed by our Privacy Policy.

Please review our Privacy Policy before using our services.

11. Limitation of Liability

To the fullest extent permitted by law, JOHN MCKENZIE AND COMPANY LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of our Service.

12. Termination

We reserve the right to suspend, restrict, or terminate access to our Service if these Terms are violated or if misuse of the Service is suspected.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia and applicable United States federal law.

14. Changes to These Terms

We may update these Terms periodically.

Changes become effective upon posting.

Continued use of our Service after updates constitutes acceptance of the revised Terms.

15. Contact Information

JOHN MCKENZIE AND COMPANY LLC

Address: 5051 SALEM RD, LITHONIA, GA 30038, USA

Phone: +1 470-649-2532