PRIVACY POLICY
Effective Date: April 01, 2026
1. Introduction
Welcome to JOHN MCKENZIE AND COMPANY LLC ("we," "us," or "our"), also doing business as ("DBA") JM Rental.
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our automotive and car rental services, including SMS/text messaging communications.
By accessing or using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
JOHN MCKENZIE AND COMPANY LLC operates as a car rental agency in the automotive industry and provides:
• Vehicle rental services
• Booking support
• Customer account assistance
• Rental-related communications
2. Information We Collect
We may collect the following information:
Contact Information
• Full name
• Phone number
• Mailing address
Account Information
• Account details
• Rental preferences
• Rental history
Payment Information
• Payment details processed securely through authorized third-party payment processors
Communications Information
• SMS consent records
• Text message interactions
• Customer inquiries
Technical Information
• IP address
• Browser type
• Device information
• Website activity
3. How We Collect Information
We collect information through the following methods:
Directly From You
When you:
• Complete online forms
• Submit rental inquiries
• Make rental bookings
• Opt into SMS messaging
Automatically
Through:
• Cookies
• Analytics tools
• Website tracking technologies
Through Third Parties
Authorized service providers such as:
• Payment processors
• Messaging providers
• Analytics providers
4. How We Use Your Information
We use your information to:
• Process vehicle rental bookings
• Send rental confirmations and reminders
• Respond to service-related inquiries
• Deliver promotional communications when separately consented to
• Improve service performance
• Maintain legal compliance
• Prevent fraud or misuse
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
Security measures include:
• SSL encryption
• Secure servers
• Firewall protection
• Restricted internal access
• Encrypted data transmission
• Routine system maintenance
6. Data Sharing and Disclosure
6.1 Service Providers
We may share information with trusted service providers that support:
• Payment processing
• Customer support
• Messaging delivery
• Analytics services
6.2 Legal Compliance
We may disclose information when required by law.
6.3 Business Transfers
Information may be transferred in connection with:
• Mergers
• Acquisitions
• Asset transfers
6.4 Data Sale Restriction
We do not:
• Sell
• Rent
• Trade
• Transfer personal information for marketing purposes
7. SMS Consent and Communications
7.1 Consent to Receive Transactional Messages
JOHN MCKENZIE AND COMPANY LLC sends transactional text messages to customers who provide consent through our online forms.
Transactional messages may include:
• Inquiry confirmations
• Booking reminders
• Booking confirmations
• Account notifications
7.2 Consent to Receive Marketing/Promotional Messages
Promotional and marketing text messages are sent only to customers who separately provide express consent.
Marketing/Promotional messages may include:
• Event announcements
• Discounts
• Special offers
7.3 Consent Collection
Consent is collected through two distinct, non-pre-selected checkboxes, allowing users to independently choose:
• Transactional messaging
• Marketing/Promotional messaging
Consent is not a condition of purchase.
7.4 Message Frequency and Rates
• Message frequency varies
• Message and data rates may apply
7.5 Opt-Out and Assistance
Recipients may:
• Reply "STOP" to opt-out
• If you wish to rejoin the messaging program, you may reply "JOIN" to a message from us or submit a new request through one of our online forms (including our inquiry form or booking form) and provide consent again.
• Reply "HELP" for assistance
For SMS assistance, contact:
+1 (470) 649-2532
7.6 Mandatory Non-Sharing Clause
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Permitted sharing includes:
• Customer service subcontractors
• Operational support providers
Excluded from sharing:
• Text messaging originator opt-in data
• SMS consent records
7.7 SMS Data Usage
SMS consent data is used solely for:
• Service-related notifications
• Promotional communications with separate express consent
8. Cookies and Tracking Technologies
We use cookies for:
• Essential website functionality
• Analytics
• Performance monitoring
• Website optimization
9. User Rights
You may request to:
• Access your information
• Correct inaccuracies
• Delete personal information
• Withdraw marketing consent
• Opt out of communications
10. Children's Privacy and Age Requirements
By opting into our SMS services, you confirm that you are:
• At least 18 years old
• The authorized user of the provided mobile number
We do not knowingly collect personal information from children under 13.
11. Automotive Service Disclaimer
JOHN MCKENZIE AND COMPANY LLC provides:
• Vehicle rental services
• Rental-related customer support
Vehicle availability, pricing, and rental terms are subject to change without notice.
12. Contact Information
JOHN MCKENZIE AND COMPANY LLC
Address: 5051 SALEM RD, LITHONIA, GA 30038, USA
Phone: +1 (470) 649-2532
Email: [email protected]
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will become effective upon posting.
Continued use of our services after updates constitutes acceptance of the revised terms.
Last Updated: April 01, 2026